Bulletproof Aura pieces are all hand crafted and unique. The apparent craftsmanship details are expected charecteristics of the pieces.
All of Bulletproof Aura pieces should be handled gently and with care. Any damage due to shipping will be repaired at no charge to the customer if reported within 14 days upon arrival to customer.
Any damage incurred after arrival must be reported to Bulletproof Aura via email with specific details and will be repaired at the customers expense. Repairs are to be accessed on a case by case basis and will be handled by us if possible.
Returns and refunds are not accepted.